The Russian Railways company has launched an official website for its customers, where all the information that may be needed is collected. It is distinguished by functionality and an intuitive interface, so absolutely any visitor can easily navigate the information that is posted on the pages.
Once on the main page of the Russian Railways website, the user sees a convenient menu and several blocks with useful information and the most popular services.
Freight and passenger transportation
The two blocks on the left side of the screen are freight and passenger transportation. If you need to look at the Russian Railways schedule, the official website will show the availability of seats or buy a train ticket, just enter the city of departure and destination in the “To” and “From” fields, and also select the date. The “My orders” link redirects to your personal account (you need to register or log in). In your personal account, you can access your order history, current purchases, you can buy or return an electronic ticket, as well as complete other data and view information about yourself.
The cargo transportation block is located immediately below the passenger ones. This is a convenient way to use the transportation services of private, corporate, and industrial cargo for any shippers and operators. Of course, you can also arrange transportation in offline ways, for example, by contacting the Russian Railways representative office; the official website allows you to do this faster, more conveniently, without leaving the office and receiving additional bonuses and discounts.
To use the Russian Railways service, the official website will provide information about all services. First, you need to log in to the site using your username and password or register in the system using your corporate data. The registration button is located in the same block, next to the “Login” button.
useful links
Clients of JSC Russian Railways can read all the latest information regarding the company’s activities on the official website. The site administration posts in the appropriate block all current information, press releases and news about development, cooperation, prospects, promotions, and events. The official website shows the latest data about Russian Railways on the main page, they are listed in the “Company News” section, the rest can be read by clicking on the “All press releases” link.
On the left of the main page there are grouped links related to official information about the company: what is its structure, who are the leaders, where are the branches, subsidiaries and representative offices, projects in the field of cooperation (including international), innovation, documents and legislation, achievements, results work and so on. This information will be useful to everyone who needs official data on Russian Railways, as well as investors, companies that want to become partners and others.
Menu options
A convenient menu at the top of the screen will help all visitors navigate the site, regardless of their goals.
Passengers
The form is located at the top of the page; filling out is intuitive and does not require explanation. To complete the actions, you need to decide on the route, date and time of the trip.
Helpful information
Below there are various blocks that simplify your work: useful information on how to buy tickets, book a ticket to Europe, for commuter trains, return an electronic ticket, about long-distance trains, communication with Crimea, rules of passenger transportation, etc.
Information from Russian Railways In the center there are blocks in which train routes are grouped according to popular criteria: international, high-speed, branded, with dynamic pricing. Here you can also read news for passengers and the section of the Russian Railways Bonus loyalty program. It’s easy to take advantage of the latter, just click on the “Buy an award ticket” link.
Banners
There are banners on the right side of the screen. Here you can leave a review about the trip or service, learn about new opportunities (for example, the Russian Railways Tour service or transportation of vehicles for individuals and organizations).
Freight transportation
Freight transportation Tab "Freight transportation". Contains a large block of information about the capabilities of Russian Railways - transportation by refrigerators, trains, transport and logistics and terminal and warehouse services. Here you can also use the online search for empty cars and cargo, as well as the electronic platform for transport services. With their help, it is easy to obtain information about the location of cargo, operations with it, calculate freight charges, look at the map where the car is located now, get advice, file a claim, and so on.
In addition, the Russian Railways official website provides carriers with a number of additional services online: ordering cars, calculating the cost of transportation, requesting container shipments, and others. All of them are conveniently located on the right side of the freight transportation page of the site menu.
Online services In addition, using the menu, it is easy to navigate and obtain information about the company's work, personnel, and cooperation opportunities for companies and organizations.
How to buy a ticket on the site?
To buy tickets Most visitors to the official website of Russian Railways come there for a very specific purpose - to buy a train ticket. This is a convenient opportunity, because here it is easy to purchase a train ticket in any direction or, conversely, return it without leaving home. Ticket booking is available on the official Russian Railways website (before boarding, you need to contact the ticket office or terminal to confirm your reservation and receive your ticket), as well as purchasing an electronic ticket, which you only need to print or save on your phone, and then show it along with your passport upon boarding.
There are two ways to purchase or book a ticket for an intercity, suburban or international train, as well as buy tickets to Crimea. The first is to fill out the “Passengers” block on the left side of the main page of the site. The second is to go to the “Passengers” menu tab at the top of the screen.
Other sections of the official website of Russian Railways
Anyone who wants to join the Russian Railways team and become a specialist in the industry will be interested in looking at the “Youth” section, the link to which is in the main menu at the top right of the page. Young specialists and experienced workers should periodically look at the “Working at Russian Railways” section of the website.
Section Work in Russian Railways Here you can find information about:
- Universities, training centers and technical schools;
- social guarantees for employees;
- latest documents regarding personnel;
- health care and wellness of workers;
- corporate housing programs;
- contacts of HR departments.
A useful opportunity is to search for vacancies online, which is located at the top of the Jobs at Russian Railways page of the official website. Here you can search by vacancy, region, division, taking into account the required salary.
Search for open vacancies Entrepreneurs will be interested in information from the “Investors” and “Tenders” sections. The first contains offers from Russian Railways, which are sure to be an excellent investment; in the second, you can participate in electronic auctions, view contracts, and perform other actions.
If email service is available. registration for trains running between Russia and Latvia, Russia and Belarus, Russia and Ukraine, registration of boarding passes at ticket offices and self-service terminals is not carried out less than 1 hour before the train departs from the initial station of the route.
Issuance of cash-free electronic tickets for the travel of children under 5 years of age without occupying a separate seat, accompanied by adults, from stations located on the territory of Ukraine, not produced on the site. ATTENTION! From March 1, 2015, a passport of a citizen of the Russian Federation and a birth certificate are no longer valid for entry, transit, stay and movement within the territory of Ukraine; a foreign passport is required.
If the checkpoint has not been completed or is not possible, then you must obtain a boarding pass on a form at ticket offices or self-service terminals of Russian Railways JSC. ONLY in the Russian Federation.
Dear passengers! Before traveling on an international route, we ask you to carefully study the passport, administrative (including visa) and customs rules both for yourself and for your hand luggage and baggage. The carrier does not have the right to control compliance with these rules and is not responsible for failure to comply with these rules by passengers. For detailed information on the procedure for crossing the borders of the Russian Federation and foreign countries, we recommend that you contact the migration, border or customs authorities of the country of destination and each of the countries of passage located along the train route.
The choice of seats on trains on the Finland – Russia route is temporarily unavailable when issuing an electronic ticket from Finland.
If you don’t see any trains, uncheck “Only with tickets” and click the “Schedule” button.
To see the cost of a trip, you must select one of the proposed train options, then specify the carriage and seat and enter the passenger’s personal data. After this, the ticket price and other additional data will be displayed.
Purchasing electronic tickets for commuter trains without specifying seats is currently only possible for trains following the routes of the Yaroslavl direction: Moscow - Pushkino - Bolshevo and the Sochi region: Sochi - Rosa Khutor - Tuapse - Imereti resort - Sochi Airport - Lazarevskaya.
The ticket price includes the cost of the ferry crossing.
For detailed information, see the section “Communication with Crimea”
Trains marked with the "Excellent payment" icon have a deferred payment service.
If a price range is indicated for the selected carriage, then the cost varies depending on the type of seat (upper side - upper - lower), and for Lux and SV carriages of the Strizh train - depending on the number of passengers in the compartment (1 or 2).
The fare on Sapsan trains, on Lastochka trains numbered 700 by the DOSS carrier (Russian Railways OJSC), as well as on trains with the "DC" badge, changes automatically depending on demand and the date of departure and is not a public offer.
Information on the application of special tariffs (Senior, Junior, road map).
Before issuing travel documents, at the stage of filling out the data, make sure that you have selected the required tariff plan!
For technical reasons, at the stage of entering passenger data, the maximum fare for the selected class of service on Sapsan trains departing from July 23, 2018 is displayed.
At the "Passenger details and payment" step, a seat is reserved and the actual fare is displayed.
Message about the impossibility of selling to a destination via the Internet - only at the checkout (PST_FUNC_NO_INET_SALE)
The railway network of the Russian Federation is quite extensive. It consists of several sections of highways, which are owned by Russian Railways OJSC. Moreover, all regional roads are formally branches of JSC Russian Railways, while the company itself acts as a monopolist in Russia:
The road runs through the territory of the Irkutsk and Chita regions and the republics of Buryatia and Sakha-Yakutia. The length of the highway is 3848 km.
The road runs along two parallel latitudinal directions: Moscow - Nizhny Novgorod - Kirov and Moscow - Kazan - Yekaterinburg, which are connected by roads. The road connects the Central, North-Western and Northern regions of Russia with the Volga region, the Urals and Siberia. The Gorky road borders on the following railways: Moscow (Petushki and Cherusti stations), Sverdlovsk (Cheptsa, Druzhinino stations), Northern (Novki, Susolovka, Svecha stations), Kuibyshevskaya (Krasny Uzel, Tsilna stations). The total developed length of the road is 12066 km. The length of the main railway tracks is 7987 km.
The railway passes through the territory of five constituent entities of the Russian Federation - Primorsky and Khabarovsk territories, Amur and Jewish Autonomous Regions, and the Republic of Sakha (Yakutia). Its service area also includes the Magadan, Sakhalin, Kamchatka regions and Chukotka - over 40% of the territory of Russia. Operating length - 5986 km.
The Trans-Baikal Railway runs in the south-east of Russia, through the territory of the Trans-Baikal Territory and the Amur Region, is located next to the border of the People's Republic of China and has the only direct land border railway crossing in Russia through the Zabaikalsk station. Operating length - 3370 km.
The West Siberian Railway passes through the territory of Omsk, Novosibirsk, Kemerovo, Tomsk regions, Altai Territory and partly the Republic of Kazakhstan. The developed length of the main tracks of the highway is 8986 km, the operational length is 5602 km.
The road operates in special geopolitical conditions. The shortest route from the center of Russia to the countries of Western Europe runs through Kaliningrad. The road does not have common borders with Russian Railways. The total length of the highway is 1,100 km, the length of the main routes is over 900 kilometers.
The highway passes through four large regions - Kemerovo region, Khakassia, Irkutsk region and Krasnoyarsk Territory, connecting the Trans-Siberian and South Siberian railways. Figuratively speaking, it is a bridge between the European part of Russia, its Far East and Asia. The operational length of the Krasnoyarsk road is 3160 km. The total length is 4544 kilometers.
The railway stretches from the Moscow region to the Ural foothills, connecting the center and west of the Russian Federation with the large socio-economic regions of the Urals, Siberia, Kazakhstan and Central Asia. The road consists of two almost parallel lines running from West to East: Kustarevka - Inza - Ulyanovsk and Ryazhsk - Samara, which connect at the Chishmy station, forming a double-track line ending at the spurs of the Ural Mountains. Two other lines of the road Ruzaevka - Penza - Rtishchevo and Ulyanovsk - Syzran - Saratov run from North to South.
Within its current boundaries, the Moscow Railway was organized in 1959 as a result of the full and partial unification of six roads: Moscow-Ryazan, Moscow-Kursk-Donbass, Moscow-Okruzhnaya, Moscow-Kyiv, Kalinin and Northern. The deployed length is 13,000 km, the operational length is 8,800 km.
The Oktyabrskaya Mainline passes through the territory of eleven constituent entities of the Russian Federation - Leningrad, Pskov, Novgorod, Vologda, Murmansk, Tver, Moscow, Yaroslavl regions, the cities of Moscow and St. Petersburg and the Republic of Karelia. Operating length - 10143 km.
The Volga (Ryazan-Ural) railway is located in the southeast of the European part of Russia in the region of the Lower Volga and the middle reaches of the Don and covers the territories of the Saratov, Volgograd and Astrakhan regions, as well as several stations located within the Rostov, Samara regions and Kazakhstan. The length of the road is 4191 km.
The highway connects the European and Asian parts of Russia, stretches for one and a half thousand kilometers from west to east and crosses the Arctic Circle in a northern direction. Passes through Nizhny Tagil, Perm, Yekaterinburg, Surgut, Tyumen. It also serves the Khanty-Mansi and Yamalo-Nenets Autonomous Okrugs. Operating length - 7154 km. The deployed length is 13,853 km.
The highway originates in the center of Russia and extends far to the north of the country. Most of the Northern Mainline is operated in the harsh conditions of the Far North and the Arctic. The unfolded length is 8500 kilometers.
The road’s service area includes 11 constituent entities of the Russian Federation of the Southern Federal District; it directly borders Ukraine, Georgia and Azerbaijan. The operational length of the highway is 6358 km.
The South-Eastern Railway occupies a central position in the railway network and connects the eastern regions and the Urals with the Center, as well as the regions of the North, North-West and Center with the North Caucasus, Ukraine and the Transcaucasian states. The South-Eastern Road borders on the Moscow, Kuibyshev, North Caucasus, and Southern Railways of Ukraine. Operating length - 4189 km.
The South Ural Railway is located in two parts of the world - at the junction of Europe and Asia. It includes Chelyabinsk, Kurgan, Orenburg and Kartalinsk branches. Several mainline railway lines pass through the territory of Kazakhstan. The South-Eastern Road borders on the Moscow, Kuibyshev, North Caucasus, and Southern Railways of Ukraine. Operating length - 4189 km. The developed length is over 8000 km.
How to buy a train ticket?
- Indicate the route and date. In response, we will find information from Russian Railways about the availability of tickets and their cost.
- Choose the appropriate train and place.
- Pay for your ticket using one of the suggested methods.
- Payment information will be instantly transmitted to Russian Railways and your ticket will be issued.
How to return a purchased train ticket?
Is it possible to pay for a ticket by card? Is it safe?
Yes, sure. Payment occurs through the payment gateway of the Gateline.net processing center. All data is transmitted over a secure channel.
The Gateline.net gateway was developed in accordance with the requirements of the international security standard PCI DSS. The gateway software has successfully passed the audit according to version 3.1.
The Gateline.net system allows you to accept payments with Visa and MasterCard cards, including using 3D-Secure: Verified by Visa and MasterCard SecureCode.
The Gateline.net payment form is optimized for various browsers and platforms, including mobile devices.
Almost all railway agencies on the Internet work through this gateway.
What is an electronic ticket and electronic registration?
Purchasing an electronic ticket on the website is a modern and fast way to issue a travel document without the participation of a cashier or operator.
When purchasing an electronic train ticket, seats are redeemed immediately at the time of payment.
After payment, to board the train you need:
- or complete electronic registration;
- or print your ticket at the station.
Electronic registration Not available for all orders.
